Advances in Community Services Research
The Effect of Clinical Rotation Students’ Quality of Service on Patient Satisfaction Through Service Experience at the Islamic Dental and Oral Health Education Hospital
Purpose: This study aims to analyze the effect of the quality of care provided by dental internship students on patient satisfaction through service experience as a mediating variable at RSIGMP UMI. Research Method: This study employed a quantitative cross-sectional design. The sample consisted of 308 respondents selected using purposive sampling. The independent variables included medical history, clinical examination, diagnosis and treatment plan, dental care procedures, and post-treatment education and instructi …