Facilities
Digitally enabled stakeholder collaboration for sustainable urban facilities management: insights from Abu Dhabi’s public sector
Purpose This study aims to investigate how facilities management (FM) digital technologies impact stakeholder collaboration, how key sustainability drivers and collaboration affect sustainable building FM, and the moderating effect of digital technologies on sustainability drivers’ influence on sustainable building FM. It compares managers’ and users’ perspectives, providing empirical evidence from Abu Dhabi’s public buildings managed by the Department of Culture and Tourism and the Department of Municipalities and …