Transforming Government: People, Process and Policy
Institutional legitimacy and governance readiness for public safety AI: beyond technical accuracy in government AI systems
Purpose This study aims to examine how institutional legitimacy and governance conditions shape public acceptance of artificial intelligence (AI)-based threat detection systems, demonstrating that technical accuracy is necessary but normatively insufficient for sustainable policy-oriented support. Design/methodology/approach A survey-based research design was used, with data from 510 valid respondents in South Korea. The study applied a two-step structural equation modeling approach comprising confirmatory factor a …