Digital Maturity of Private Hospitals in Jember Regency: Information Systems, Governance, and Electronic Medical Records

Vollständiger Abstract

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Background: Digital transformation in hospitals requires digital maturity assessments to evaluate readiness in information systems, interoperability, governance, security, data analytics, human resources, and electronic medical records (EMRs). However, private hospitals still face challenges in integrating Hospital Management Information Systems (SIMRS), EMRs, and national health platforms. Objective: This study aimed to assess digital maturity levels, evaluate information system interoperability readiness, and identify digital development priorities in private hospitals in Jember Regency. Methods: A quantitative descriptive study with a cross-sectional design was conducted in five private general hospitals in Jember Regency. Data were collected through interviews and the Hospital Digital Maturity Level Instrument Version 1.1 developed by the Ministry of Health. Seven digital maturity components were assessed using a five-point Likert scale involving hospital directors, managers, and department heads. Data were analyzed descriptively using mean scores. Results: Digital maturity levels varied across hospitals. Hospital B achieved the highest maturity score (4.28), reflecting optimal and integrated digital implementation. Hospital C (3.81) and Hospital A (3.30) demonstrated collaborative information system management. Hospital E (2.06) showed developing digital implementation, while Hospital D (1.48) remained at the initiation stage. Key improvement areas included data analytics, external interoperability, information technology governance, information security, and EMR completeness. Conclusion: Private hospitals should prioritize system integration, governance strengthening, data security, analytics capability, and interoperable patient-centered EMRs. Digital maturity mapping provides strategic evidence for hospital administrators and policymakers in designing effective digital transformation initiatives.