Building a dementia‐capable workforce: Implementation and evaluation of a state‐mandated dementia training program for memory care staff

Vollständiger Abstract

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Abstract As dementia prevalence rises, developing a dementia‐capable workforce is a national priority. Training requirements vary widely across states, and many memory care staff receive limited dementia education. Although evidence supports dementia training, little is known about translating policy into practice. This paper describes the implementation and evaluation of a statewide mandated dementia training initiative in Arizona. After passage of AZ HB2764 (2024), developed and supported by the Alzheimer's Association Arizona Chapter, an interdisciplinary team at Hospice of the Valley developed a state‐approved program including 6 hours of online modules and a 2‐hour in‐person training. From August to December 2025, 3409 staff across diverse roles completed the program. Knowledge scores improved (79.74%–95.97%), with high satisfaction (4.89/5); 98.53% reported role applicability, and 94.6% reported improved care ability at 3 months. Findings support mandated, statewide dementia training as a feasible policy strategy to strengthen workforce capacity and improve dementia‐capable care.